Our People

At Phase Eight we fully believe that the success of our brand is a reflection of the quality of people that work for us and therefore we are fully committed to recruiting, retaining and rewarding talented individuals.

Our employees are at the heart of our success and we are always keen to hear from driven and passionate people that would like to join us at this exciting time and share in the success that they will help to create.

We think Phase Eight is an excellent place to work; read below to find out what our staff have to say about working here.

Sales Consultant, Debenhams Hanley
Concession Manager, Debenhams Woking
Supervisor, Windsor
Store Manager, Perth
Sales Consultant, Truro
Store Manager, Stamford
Store Manager, Glasgow Buchanan Galleries
Supervisor, House of Fraser Meadowhall
Store Manager, Beverley


Sales Consultant, Debenhams Hanley

I have worked for Phase Eight for nearly four years now, I started when the concession first opened and have watched it grow. I started as a 20 hour Sales Assistant and now do 24 hours.

Phase Eight is a very customer focused company so the main aspect of my job is customer service. We try to assist our customers in every way we can. I really enjoy my job especially when someone comes in with no idea what they want and after my help leaves with a complete outfit.

I have learnt many new skills working with Phase Eight beyond customer service, I now have a greater knowledge of how a concession is run and what goes in to keeping a good business and am always learning new things.

Phase Eight is a fantastic company to work for and the staff are like a family; when I returned to work after having my son I was at complete ease, like I’d never been away!

Concession Manager, Debenhams Woking

I started working for Phase Eight in June 2007, on a Saturday while working as a Nursery Nurse during the week. I was then offered a full time position which I started in October. This was a big career change for me but I had really enjoyed working Saturdays and already felt I had learned a lot. I knew I would get the training and experience I needed from my Manager and Phase Eight, which would let me pursue a career in retail.

After a year I had a promotion to Supervisor in a concession, with a view to becoming a Manager once I had the relevant training and experience.

I was promoted to Manager of the Concession in November 2008 after a 6 month trial period. During this time I completed relevant training with the support from another Manager, which was invaluable to me. I then had a review at the end of the 6 months with my Regional Manager.

I am pleased that I have joined a company where I can progress and develop my skills. I am now looking forward to the challenges ahead. I am pleased after an inital worry of such a career change that I am in the position I am in now. Knowing that I have the support, development, and training, Phase Eight have enabled me to have a career in retail. I look forward to the future.

Supervisor, Windsor

Phase Eight is a great company to work for; I have made so many friends and learnt a lot about fashion and customer service. The role has everything which makes a job enjoyable such as great colleagues, amazing benefits and a fun and exciting atmosphere. Everyone has an important part to play in the company and feels like they make a difference to the store and customers. The company always shows their appreciation for all of our dedication and commitment to Phase Eight.

I started university in September but was able to transfer from one store to another so hopefully I’ll stay with Phase Eight for many years to come.

Store Manager, Perth

I joined the company in 2005 after 6 years’ previous experience in the retail industry.

By 2007 I was promoted to Key Manager for Scotland / northern England, which involves all aspects of training new staff members and rolling out training seminars to develop the teams.

The company has rapidly expanded within this area to 5 stores and 15 concessions and as a market leader in its field, has managed to maintain a personal shopping experience.

The company is highly committed to training and developing employees and have recently completed service and selling workshops.

I work within a great team and Phase Eight continues to create a wonderful working environment and generous incentives.

Sales Consultant, Truro

Working at Phase Eight is one of the most enjoyable jobs I have ever had. I’ve worked in a variety of jobs, including other shops, but none of them compares to Phase Eight. I love my colleagues, I feel part of a fantastic team, and I think the clothes in Phase Eight are lovely – there is no other fashion store like us, with garments to suit every age and every occasion – selling them is a real joy. It’s hardly surprising that I never get that Monday morning feeling!

Store Manager, Stamford

I am the Store Manager in Stamford’s much needed Phase Eight!

However I didn't join the company at that level, but through hard work, bucket loads of gumption and grasping opportunities, I managed to secure a promotion! I started working with Phase Eight in November 2007 as a Deputy Manager and remained at that level for eleven months. This gave me time to settle in, grasp the company's concepts and outlooks and put my own stamp on things within our Stamford store so I was prepared for promotion when the time came.

My job criteria hasn't changed too much since my promotion- obviously there is a lot more responsibility, the buck stops at me and I constantly have to look at ways to drive the business forward! That aside, I basically get to work with a fantastic group of people, shopping for customers and playing with clothes all day!!! What girl isn't going to love that?! OK, so there are a few more responsibilities involved with my role, but I still consider myself very lucky to have a brilliant job that I enjoy!

Our stores work on a very personal level with both customers and staff, so it's a great opportunity to build relationships--this is also carried through into the main body of Phase Eight, creating a growing business but one that cares for its customers and staff. Daily tasks involve customer service, merchandising, maintaining standards throughout the store, overseeing staff, paperwork, not to mention counsellor and continuously attempting to give Gok a run for his money!

There are some real added bonuses too, including a marvelous Dress Allowance, becoming your own style guru and offering Personal Shopping appointments, the chance to organise glamorous Previews and Launch Parties, staff discount on personal purchases and a real opportunity to push the boundaries on what you think you are capable of! I have worked in retail for many years, but have never come across a company before that offers encouragement like Phase Eight. My Regional Manager regularly gives me the chance to get involved with the new Store Openings to broaden my views and capabilities, although I am still waiting for my invitation to visit our new branch in Holland!!!!

However in all seriousness, I am a working parent, which is no easy feat, but have found Phase Eight and my colleagues to be extremely flexible and supportive towards me and my family. I sincerely hope this has whetted your appetite enough to make that decision and apply for a great job with Phase Eight!!!!!

Good luck!

Store Manager, Glasgow Buchanan Galleries

I have extensive experience in retail management but I can honestly say that this is the best job I’ve ever had. Why?: